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Data protection statement

Thank you for visiting our website. Protecting your privacy is very important to us. Please read the information below for more details about our approach to your data.

Storage of access data in server log files

You can visit our websites without having to provide information about yourself. We only store access data in what are known as ‘server log files’, such as the name of the requested file, date and time of retrieval, amount of data and the requesting provider. Such data is evaluated solely to ensure that the website works without problems or interruptions, and to ensure that we offer you the best service we can; it is not intended to infringe on your personal integrity in any way.

Data collection and use for the conclusion of contracts and when opening an account

We collect personal information when you voluntarily share it with us during your order, contact us (e.g. by using a contact form or emailing us) or when opening an account. The information being gathered is indicated on the data entry forms in question. We use the data communicated by you for the purposes of the contract and to fulfil your requests. Once the contractual relationship has ended or your account is cancelled, your data is blocked from further use and is deleted after the relevant retention periods for legal and fiscal purposes have expired, unless you have expressly consented to a further use of your data or we have reserved the right to further use the data, where this is permitted by law and subject to your notification hereinafter. You can delete your account at any time, either by sending us a message using the contact details below or by using the option provided in your customer account settings.

Data transfer in the course of performance of the contract

In order to fulfil the contract, we share your data with the contracted shipping company, insofar as this is necessary for the delivery of the goods ordered. We give the necessary payment data to the credit institution responsible for the processing of payments and, as the case may be, to the payment service provider commissioned by us, or to the payment service selected by you during the order process.

Use of data when signing up for the email newsletter

If you register for our newsletter, we use the data required or supplied separately by you, so that we can send you regular newsletters by email. You can unsubscribe from the newsletter at any time, either by sending us a message using the contact details below, or via the ‘unsubscribe’ link provided in the newsletter.

Use of data for email advertising without newsletter registration and your opt-out right

If we receive your email address in connection with the sale of a product or service, and if you have not indicated otherwise, we reserve the right to email you regular offers of products from our range that are similar to those purchased. You may opt out of such use of your email address by sending us a message using the contact details below or by following the link provided in the advertisements; this will be free of charge, except for any basic-rate cost of sending the communication to us.

Use of data for postal advertising and your right of objection

Furthermore, we reserve the right to store your first and last name and postal address and (insofar as such information has been received as part of our contractual relationship) your title, qualification, year of birth and your professional or business designation in lists for this purpose, and to use this for our own advertising purposes - for example, mailing you offers and information about our products that may be of interest to you. You may opt out of the storage and use of your data for these purposes at any time by sending a message to the contact details below.

Pay with Paymorrow

For the purposes of liability risk assessment and credit checks, Paymorrow (or nominated partner companies acting on its behalf), to the extent permitted by law and with due regard to their respective data protection duties on transfer or use of data, may, when payment by invoice is sought, communicate your location details (as the case may require) to credit reference agencies for the purposes of assessing creditworthiness. For information about your payment history, we refer to the following credit reference agencies, which store information for the purpose of data provision:
  • Bürgel, Bürgel Business Information GmbH & co. KG, Gasstrasse18, D-22761 Hamburg, Tel.:+49(0)40-89803 0, Fax: 777
  • CEG Creditreform Consumer GmbH, Hellersbergstr. 11, D-41460 Neuss, Tel.: + 49 (0) 2131-109-501, fax:-557
  • DeltaVista, Delta Vista GmbH, Freisinger Landstr. 74, 80939 München, Tel.: + 49 (0) 89-7244880, fax: - 22
For the purpose of credit checks, Paymorrow or its partner companies may, from time to time, use mathematically or statistically derived credit information from the above-named companies. For these purposes, you agree to the communication of your first and last name, street, house number, postcode, city, date of birth and phone number to the aforementioned institutions. Paymorrow guarantees for these purposes that its contractual partner companies and the aforementioned institutions will use or process your data only in accordance with the intended purpose.

All credit checks are carried out in order to prevent transactional difficulties. The exchange of data between Paymorrow and Paymorrow’s authorised partner companies and other business information services protects online businesses from losses which would otherwise affect purchase prices in the long term. As an online customer, you benefit from checks on client data for this purpose.


Identity checks

When purchasing on account through Paymorrow GmbH, your personal data is communicated to SCHUFA (SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden) for the purpose of identity checks. SCHUFA will communicate to Paymorrow GmbH a percentage figure which indicates the extent to which the personal data that you entered corresponds to the personal data stored for you. In some cases, it may also refer to an identity check supported by ID, whether carried out previously by SCHUFA or by another contractual partner. On the basis of the consistency check, Paymorrow GmbH can identify whether a person living at the address which you specify appears in the SCHUFA database. No further exchange of data or transfer takes place, and your data is not stored in the SCHUFA database. SCHUFA stores only the fact of a check having been made, as evidence that it took place.


Use of cookies

To improve the user experience on our website and to enable the use of certain functions, we use ‘cookies’ on various pages. These are small text files that are stored on your device. Some of the cookies used are deleted at the end of the browser session – ie, after closing your browser - these are known as ‘session cookies’. Other cookies remain on your device, and allow us to recognize your browser when you next visit – these are ‘stored cookies’. You can adjust your browser settings so that you are alerted to the use of cookies, and can decide whether or not to allow cookies in certain cases or in general. Please be aware, however, that if you do not accept cookies, the functionality of our website may be limited.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (www.google.de). Google Analytics uses ‘cookies’ - text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. IP anonymisation on this website means that your IP address is shortened within Member States of the European Union or in other States that are party to the Agreement on the European Economic Area. In exceptional cases, the full IP address may be transferred to a Google server in the United States and shortened there. The IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activities and to provide further services related to website activity and Internet usage for website operators. The IP address sent from your browser as part of Google Analytics is not combined with other Google data. You can prevent the storage of cookies by adjusting your browser software. However, you may not be able to fully use all of the website’s functions.

You can also block the acquisition of cookie data related to your use of the website (including your IP address) on Google, as well as blocking the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click on the link to block data acquisition by Google Analytics on this website in future. This downloads an opt-out cookie onto your device. If you delete your cookies, you will need to click on the link again.

Right to information and contact details

You have a right to free information about the data that we store about you and, as the case may be, a right to correct, block or delete such data. If you have questions regarding the collection, processing or use of your personal data, or want more information about correction, blocking or deletion of data, as well as the revocation of granted consent, or if you object to a particular use of data, please contact us directly using the contact details shown on this website.
Hans-Jürgen Müller GmbH & Co KG © 2016. All rights reserved. - * All prices incl. VAT excl. shipping