Payment and dispatch
As soon as we receive your order, it will be processed immediately. If no other deadline has been specified, your package will be ready for dispatch within 1-2 working days after order placement and will be handed over to the respective logistics partner. Delivery will be worldwide under the conditions indicated below.
Dispatch costs
Domestic deliveries (Germany):
Standard Shipping:
3,95 € - Germany- via DHL (1-2 days
transport time
)
4,95 € - Germany- via UPS (1-2 days
transport time
)
Free Shipping*:
from 50,00 € value of goods within Germany
Shipping via UPS Express**:
15,00 € - Germany (delivery the following day until 12.00 a.m.)
*The shop takes this into account automatically.
**Delivery is Monday to Friday. Order deadline for express shipments is
12 noon on weekdays. For orders after 12 noon, delivery may be delayed
by 1 day.
Deliveries to foreign countries:
Standard Shipping:
9,95 € - EU - by economy shipping, delivery time depends on destination (4-7 days
transport time
)
9,95 € - Rest of Europe - by economy shipping, delivery time depends on destination and customs clearance***
25,00 € - Worldwide (outside Europe) - by economy shipping, delivery time depends on destination and customs clearance***
Free shipping*:
from 150,00 € value of goods Europe
Shipping by UPS Express**:
40,00 € - Europe (delivery the following day)***
60,00 € - worldwide (delivery within 5 days) up to 200,00 € value of goods***
40,00 € - worldwide (delivery within 5 days) above 200,00 € value of goods***
*The shop takes this into account automatically.
**Delivery is Monday to Friday. Order deadline for express shipments is
12 noon on weekdays. For orders after 12 noon, delivery may be delayed
by 1 day.
***Deliveries outside the European Union may be subject to customs duties and the respective country-specific import VAT. The VAT shown in the online shop will not be charged in this case. Unfortunately, we cannot provide any information about the levying of customs duties and taxes.
Note on VAT refunds for subsequent export from the EU:
Please note that a service fee of 15,00 € per invoice will be charged for subsequent refunds of German VAT. We require the original invoice stamped by customs for processing. For further information, please contact us by e-mail.
Further information:
If a delivery cannot be delivered due to an incorrectly stated shipping address, the shipment will be returned to us by the shipping service provider at our expense. If we do not receive any information from the customer within 8 working days on how to proceed with the order, the order will be cancelled. The costs for a new shipment to the corrected shipping address shall be covered by the customer.
Customers from the United Kingdom (UK), the USA and Canada cannot place any orders via this online shop.
For your purchase, please use the online shops of the respective country.
Shop UK: muehle-shaving.co.uk
Shop US/Canada: muhleshaving.com
Delivery periods
Unless otherwise stated in the respective offer, the goods will be shipped insured and within 1-2 days after receipt of order. If payment is made in advance, the goods will be shipped after receipt of payment. If you have ordered items with different delivery times, we will ship the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted Payment options
Climate neutral shipping
We ship our products worldwide in a climate-neutral way via Deutsche Post & DHL GoGreen
as well as UPS Carbon.
The greenhouse gases actually produced are calculated based on our
transport values. The CO2 emissions generated during shipping are offset
by climate protection projects around the world.
