The shipment per UPS or DHL is fully covered and if you provide a valid email address during checkout, you will receive an email from UPS or DHL when your order has been shipped.
If you wish to return your merchandise, please have a look here for further information. Merchandise can be returned only in new, unused condition, in the original packaging, same condition as sold, with tamper-proof seals unbroken if present, with all literature and factory seals in place.
If you receive a damaged product, please contact us at +49 37462-6520 or via email at email@example.com within two days after receipt of the goods.
We are not responsible for any custom duties that might occur shipping internationally.
If you provided an incorrect delivery address and our shipping provider was therefore unable to deliver your order, the shipment will be returned to our warehouse at your expense. A renewed shipping to the correct delivery address is possible, but you will be invoiced for the shipping charges incurred. If we do not hear from you within 8 working days, the order will be cancelled.